Privacy Policy for velorantixo.sbs

Your privacy is important to us. This policy explains how velorantixo.sbs collects, uses, protects, and manages your information in line with Malaysian regulations and industry standards.

Information We Collect

We collect specific information to provide quality service and improve your experience.

• Contact details such as name, email address, or phone number when you reach out or make enquiries.
• Details related to your use of our site, including access times, device information, and browsing actions.
• Information that helps us tailor our services to your preferences, such as decor interests and location.
• Technical data like cookies and analytics for website performance and security.

How We Use Information

Your information is used strictly to enhance service and support your experience.

• To respond to requests or inquiries and deliver customer support.
• To personalise our suite recommendations and interior solutions.
• For administrative, security, or legal requirements in compliance with Malaysian law.
• To analyse site traffic and improve our content, products, and features.

Legal Basis for Processing

Data is processed according to applicable Malaysian laws and your consent.

We collect and handle data as needed for contractual obligations, to comply with legal duties, or based on your consent where required.

Sharing Information

Your information is only shared where necessary and kept confidential.

• Vetted third-party service providers (such as web hosts or analytics) supporting our business operations.
• Legal or regulatory authorities, if required by law or to protect our rights.
• Internal team members strictly for quality service delivery and support.

Data Security

Our company employs physical and digital safeguards—including secure servers, data encryption, access controls, and team training—to protect your information against accidental loss, misuse, or unauthorised access.

Your Rights

You have specific rights regarding your personal information.

• Request access to the information we hold about you at any time.
• Ask for corrections to your data if there are inaccuracies or changes needed.
• Withdraw your consent for future processing where consent was required.
• Request restricted processing or erasure of your data when appropriate.

Cookies Policy

We use cookies to understand how you interact with our website and to improve your experience. For more information, please review our dedicated cookie policy.

View Cookie Policy View Cookie Policy

Contact Us

If you have questions about this policy or your data, contact us using the methods below.

Policy Changes and Updates

We may revise this Privacy Policy occasionally. Any updates will be clearly posted on this page with the latest date.